Janta

Data deletion

What we hold

When you message Janta on Instagram or WhatsApp, we store the messages you send and the replies we send back. We also keep the name and username Instagram provides, or the name and phone number WhatsApp provides, so our team can answer you. If you place an order, we keep its details to fulfil it.

How to ask us to delete it

Send a message from the account you used saying “delete my data”, or email us at jantakrd@gmail.com. Tell us which account or phone number to look up. We will confirm the request is yours before we act on it.

What happens next

We delete or anonymise the conversation data we hold about you. We may keep records we need for orders, payments, returns and our legal obligations.

Instagram access

You can also remove Janta’s access to your Instagram account yourself. In Instagram, open Settings, then Apps and websites, and remove the app. This stops new data from reaching us but does not delete data we already hold, so please send us the request above as well.